
Too Many Private Messages to Handle? XHS “Private Message Module” Helps You To Manage Conversations Efficiently!
With the rapid development of digital marketing, the frequency of communication between businesses and users is continuously increasing. However, managing a large volume of private messages often leads to delayed responses, low communication efficiency, and a negative impact on user experience and conversion rates. As a leading social commerce platform, XHS offers various tools to help businesses optimize customer service, especially the private message management as being a key function. To enhance the efficiency of private message interactions, XHS has introduced the “Private Message Module”, a management tool designed specifically for XHS’ Pro Accounts. This tool helps brands streamline message management, improve user engagement, and achieve more precise customer outreach.