In June 2024, cacaFly Malaysia, a Malaysian digital marketing company, formed a strategic partnership with CYBERBIZ, an e-commerce enabler that offers OMO (online-merge-offline) retail solutions. As CYBERBIZ’s distributor in Malaysia, cacaFly Malaysia will leverage its digital marketing expertise with CYBERBIZ’s commitment to drive digital transformation and innovation in the Malaysian retail industry.
Based on its extensive experience as an advertising agency, cacaFly Malaysia has assisted over 1,000 brands in doubling their online sales revenue through services such as social media management, online advertising, influencer marketing, data management, cross-border marketing, and AI & Martech implementation. CYBERBIZ, an OMO e-commerce enabler, provides one-stop services from building brands’ official websites, warehousing, and logistics to cross-border e-commerce, assisting retailers to do big business with small costs, and has successfully assisted more than 35,000 Taiwanese companies in launching their online businesses and digital transformation. CYBERBIZ aims to extend its decade of solid Smart Retail experience into Southeast Asia, with Malaysia as its initial focus.
The partnership will begin by focusing on building websites and upgrading e-commerce operations, and then guiding brands through a comprehensive digital transformation. CYBERBIZ’s e-commerce solutions will help brands rapidly set up online shops and enable enterprises to use innovative warehousing to connect with physical shops, accomplishing OMO integration, simplifying management processes, and enhancing overall efficiency and consumer experience. Once the online shop is set up, the crucial challenge of brand promotion comes into play. For marketing and promotion, cacaFly Malaysia has designed an all-encompassing digital marketing strategy for the company, with results-driven content and media planning, to drive website traffic and sales for the brand. This partnership will have a multiplier effect and further drive the organization’s digital transformation.
Mabel Loh, General Manager of cacaFly Malaysia, emphasized, “Digital transformation is essential for business survival. As consumer behavior evolves, businesses must adapt to stay competitive. This partnership will address Malaysia’s digital challenges and provide a path to growth through effective supply chain management and customer experience enhancement. We understand that embracing change and seizing new opportunities is the key to business success. While digital transformation presents its share of technological and strategic challenges, the partnership between cacaFly Malaysia and CYBERBIZ is here to help. We are committed to helping businesses adapt and thrive in the evolving market.”
Jimmy Su, Founder and CEO of CYBERBIZ, stated, “The future of retail e-commerce lies in smart retail driven by AI, big data, and integration. CYBERBIZ is dedicated to simplifying the e-commerce process, from front-end website creation to back-end logistics, solving the integration of logistics and software and hardware connectivity. Furthermore, the system can also be completed by collecting and integrating the entire pathway membership and data. It aims to enhance operational efficiency and maximize revenue by implementing data-driven AI applications.”
Moving forward, cacaFly Malaysia and CYBERBIZ will collaborate closely, sharing resources and technology to foster global growth for Malaysian retailers and deliver innovative solutions to achieve sustained growth and long-term development.
About CYBERBIZ
Founded in 2014, CYBERBIZ specializes in comprehensive e-commerce solutions, including brand websites, warehousing, and smart POS systems. It is a system provider that integrates the three essential functions retailers require. It has assisted more than 35,000 brands from different industries in Taiwan in their digital transformation. In 2021, CYBERBIZ launched its cross-border e-commerce service, actively coaching and assisting Taiwan’s brands to enter the international arena, with locations in North America, Japan, and Southeast Asia, and providing a fully integrated platform and complete ecosystem for gold logistics and other services, and successfully leading merchants to practice cross-border commerce, and will enter and land in Malaysia in 2024.
About cacaFly Malaysia
Founded in 2009 and headquartered in Taiwan, cacaFly entered the Malaysian market in 2016. cacaFly is a leading brand in the digital marketing space in Taiwan and the first Facebook advertising agency in Taiwan. As a pioneer in the digital space and collaboration with partners such as Meta, Google, Amazon, TikTok, HuaWei, Criteo, and Infobip, cacaFly offers a diverse range of services, including digital marketing consulting, media buying, content marketing, and influencer marketing. With over 400 certified professionals in Asia, cacaFly Malaysia has helped more than 1,000 brands double their online sales revenue.
